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What do you do when coaching isn’t working — when someone keeps missing the mark, and you’re stuck between saying nothing or saying too much? This Lunch & Lead tackles the messy middle of leadership: how to give honest, growth-minded feedback without micromanaging or sugarcoating. We’ll explore why being “supportive” sometimes backfires, how to shift from fixing problems to coaching people, and how to use intentional discomfort to spark real accountability. If you’ve ever struggled to balance empathy with expectations, this session will give you practical tools and conversation starters you can use right away.
In This Webinar
How to coach with empathy without lowering expectations
Conversation structure that starts with empathy, moves to clear expectations, and ends with accountability
Key coaching questions to unlock insight and ownership in others
How to build accountability through effective follow-up questions
Top 3 accountability tactics leaders can use right away
The importance of discomfort in accountability — why growth requires courage and follow-through
How to support others without taking over
Curriculum
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